Responsible Gambling
Moanaonlinegaming.com is a free-to-play social casino. It does not offer real-money wagering and does not provide cash-out of virtual currency.
Play responsibly
- Time limits: set a session length, take breaks, and use device/app timers or alarms.
- Spend limits: if you choose to buy virtual items, set a budget in advance and treat it as entertainment spending.
- Session reminders: consider scheduled reminders to pause, stretch, and reassess whether you want to continue.
- Avoid chasing: don’t try to “win back” time or money spent on optional purchases.
- Only play if it’s fun: stop if you feel stressed, angry, or pressured.
- Age: you must be at least 20 years of age, the minimum age we apply for our social casino entertainment in New Zealand, to use the service.
Warning signs
Consider taking a break and seeking support if you notice any of the following:
- playing longer than intended or neglecting work/school/family responsibilities
- spending more than you planned on in-app purchases
- hiding play time or purchases, or feeling guilt or anxiety about play
- using play to escape problems or low mood
Cool-off and self-exclusion
You can request account restrictions at any time.
Cool-off (temporary)
Request a short break (for example 24 hours, 7 days, or 30 days). During a cool-off, access may be blocked and marketing messages may be limited.
Self-exclusion (longer-term)
Request a longer restriction (for example 6 months, 1 year, or indefinite). We will take reasonable steps to prevent play on the excluded account.
To request a cool-off or self-exclusion, contact us at contact@moanaonlinegaming.com or call +64 7 524 9047. Include the email/username on the account and the restriction you want.
Help in New Zealand
Gambling Helpline Aotearoa: www.gamblinghelpline.co.nz • 0800 654 655 (free, 24/7)
1737 — Need to Talk?: call/text 1737 (24/7)
If you are in immediate danger, call 111.
Regulator information
Gambling in New Zealand is regulated under the Gambling Act 2003. The Department of Internal Affairs (DIA) is the primary regulator for gambling activity across New Zealand.
- Department of Internal Affairs (DIA): https://www.dia.govt.nz/Gambling
- The Gambling Commission of New Zealand provides independent reviews of certain decisions made by the DIA.